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Customer Testimonials

  • "Two things:

    You were absolutely right – you turn around orders really quickly. Ordered on Monday – with me on Thursday. Great service – thanks

    Adding those couple of extra lengths of seal (3 of them) was a great example of customer service. I know this was only a small order but the extra pieces you sent were appreciated.

    I’m glad I came across your site so quickly in my on line search, Good luck moving forwards – I’ll be recommending you in the future "
    Richard Moody, Suffolk, 08/12/2017
  • "If only all on line shopping was this good.
    Brilliant informative and clear web site with easy navigation, excellent technical easy to understand, very good products, very good prices, very good packaging and prompt delivery and made in UK.
    Shall be obtaining all future stove spares here. First class highly recommend"
    David Welch, Ceredigion, 01/10/17
  • "Great service, great staff, helpful and a fast response in regard to my initial contact and following order. New seal brilliant match to my stove, in relation to wear only time will tell but looks good and supplied kit brilliant. I will use this company again ."
    Kenneth Thornton, Northumberland, 19/06/2017
  • "Thank you for delivering my recent order so promptly. I had previously bought a stove seal off an Ebay seller. - It turned out to be a flimsy thing with a teeny bottle of very watery adhesive. It wasn’t very effective.
    You advertised yours as medium compression, and usefully explained what that meant.

    It’s well packaged, is loads more solid than the flimsy Ebay one, has plenty of adhesive and even has joining tape."
    Justin Needham, Farnham, 05/01/2017
  • "I received my order for 2x stove seals yesterday. It is my second order (albeit a small one) and both my partner and I would like to express how impressed we are with your service. We only ordered the seals at the weekend and are very pleased with the prompt response in dispatching our order.
    The packaging of the product could not be improved at all. We would just like to say a big thank you to your company and will definitely use you again and recommend your services. Your website was very professional but also easy to use."
    Christina Stone, Norfolk, 14/10/16
  • "I contacted Stoveseal for advice as I had just acquired a wood fire with our new house purchase. The seals were non-existent and I could not use their service to inspect my old seal.
    They were fast with their reply and extremely thorough helping me confirm my research and being knowledgeable with their products and my fire.
    I ordered a kit after discussion and they even added a further seal to my order in case there was a mismatch with fibre density.
    The product was fantastic, the instructions very clear and the service was second to none and I will definitely use them again and wish all companies were like this one."
    Rish Parmar, Lymm 21st September 2016
  • "I found your website very easy to order from, and the Stoveseal kits are very good value, also to have my item dispatched the same day, received the following day was excellent service all round and will certainly use you again"
    Peter from Durham
  • "I was really surprised by your quick delivery as I ordered items later in the afternoon and they arrived next morning and not the following day as expected. Website was really easy to use and I found the items I was looking for no problem"
    Steve from Clackmannanshire
  • "Thank you also for your excellent and prompt customer service. It was a joy to be able to work with such an efficient and friendly company. I will definitely be recommending your company to the many friends that use Fire Stoves as their main source of heating.
    Many thanks again.."
    Jan Cooke